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The recent past has directly witnessed the explosion in demand for cloud computing technology. As more businesses invest in cloud computing technologies, it has become abundantly clear that there will be an increased demand for cloud computing expertise and services in the coming years.
Companies like Salesforce and Oracle have established themselves as industry leaders in providing various computing solutions. These companies have consistently pushed the boundaries of innovation within cloud computing, making it possible for multiple businesses to operate and grow.
The development of CRM has made it possible for businesses to effectively manage their interactions with existing and prospective customers, which in turn has paved the way for businesses to have effective relationships with prospective clients. Salesforce and Oracle, two of the world's largest CRM companies, compete against one another to win market share.
When they use CRM software, their sales can increase by 29%, their productivity can increase by 34%, and their sales cycle can be shortened by 8-14%, resulting in an ROI of $8.71 for every dollar invested.
Oracle Vs Salesforce: Comparison
#1 Implementation
When compared to Oracle, Salesforce's B2B commerce platform makes it simpler to launch a business immediately after installation. Because it requires a minimum amount of code, it is much simpler to configure.
If we compare Oracle to Salesforce, we may point out that Oracle requires fewer connectors than Salesforce. One of the arguments in our favor is this one.
Let us have a little discussion about the matter. Both systems have a steep learning curve, delivering positive business results.
In contrast, Oracle requires you to speak with a salesperson before using Salesforce, which means you can start using Salesforce as soon as you sign up.
A uniform codebase is used across all Oracle product lines. This enables the utilization of code for a variety of different adaptations, as well as for internal integrations.
To read the comparison of Pipedrive vs Salesforce, Click here!
#2 Data Integration
Both of these customer relationship management (CRM) systems can connect with virtually any other method, regardless of whether it is an internal system or provided by a third party, in terms of merging data and charting the buyer's journey.
Oracle databases come with integration options, but Salesforce gives users a great deal of leeway to work with any data source, regardless of whether it is stored in the cloud or on the company's premises.
Both of the customer-experience suites are excellent options for breaking through organizational silos. This is because they enable data to flow freely from various clouds onto a single dashboard.
Salesforce, SAP, and Oracle's other cloud apps can all be integrated with Oracle CX if you want. This software includes E-Business Suite, ERP, JD Edwards Enterprise One, and others.
It has been said that Salesforce, a B2B eCommerce platform, relies too heavily on data from third parties, even though it delivers the results that businesses want.
However, it compensates for this drawback by making it simple to link the platform with nearly any source, even those already in place.
To read the comparison of Salesforce Vs Siebel, Click here!
#3 Artificial Intelligence
Oracle was beaten to market by Salesforce's worldwide strategic partner, who debuted its AI platform first. Oracle, though, is keeping a close eye on it, which is holding its competitor on guard.
Currently, Oracle's Artificial Intelligence is only integrated into two clouds, specifically the Sales and Marketing Cloud. While this was happening, Salesforce implemented artificial intelligence across all its clouds.
It's fascinating to learn that Salesforce, a community partner, does not have a stand-alone AI platform. Instead, it has incorporated artificial intelligence into all its products and add-ons and given this new feature, Salesforce Einstein.
Therefore, consumers can now employ AI, even by default, simply by carrying out ordinary operations, and they do not require a degree in data science to do so.
The initial release of Einstein took place in 2016, and since then, Salesforce has been devoting a significant amount of time and energy to developing and expanding the platform's capabilities.
However, Oracle has not yet entered the AI battle that is taking place within the CRM market. However, to gain some ground, Oracle revealed two years ago a set of tools that AI powers.
To read the comparison of SugarCRM vs Salesforce, Click here!
#4 Educational Resources
Oracle and Salesforce are both industry leaders in learning and certification opportunities. On the other hand, compared to Oracle, Salesforce is recognized for providing more free resources to novices, which helps to facilitate the early stages of platform adoption.
Both of these businesses provide access to a vast array of educational materials. Oracle offers a comprehensive University that anybody may pay to enroll in for training organized according to software and hardware technologies as well as products.
Trailhead is the name of the training center that is offered by Salesforce, on the other hand. This provides access to free gamified courses, the majority of which are geared toward novices.
#5 Pricing
When it comes to Salesforce, we would like to assert and demonstrate that the prices are more favorable than those offered by competitors. Even if only a quick peek is provided, it is more transparent and more approachable here.
In contrast to this, while using Oracle, there is likely to be very little space for negotiation when using the Salesforce B2B commerce cloud's limited editions.
Oracle does not make the details of its rates or costs public. On the other hand, it leans more on negotiating total pricing while providing crucial business results.
You need to pay for any add-on you use with Salesforce; nonetheless, the platform is both user- and business-friendly from the beginning. You may see the costs on their website, except for the Marketing Cloud, for which you will need to get a quote.
To read the comparison of Salesforce Vs Amazon Web Services (AWS), Click here!
Conclusion
So, which CRM is the best for your business? The answer to that question depends on your specific needs and what you value most in a CRM. Oracle and Salesforce are excellent choices, but they offer different features and benefits. At the end of the day, the option is yours – but we hope this article has helped make it a little bit easier. Thanks for reading!
Moreover, we have also written a comparison article between Netsuite vs Salesforce. It will help you a lot if you read it as well.