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Overview
Turn customer’s frustration into fascination and win their loyalty
Winning customer loyalty today requires more than quality service; it demands personalized, memorable experiences built on deep insights that aren't readily available from your existing tech stack.
Despite an abundance of tools, no single solution can help reveal these crucial insights for your business. You either have incomplete and outdated data, you do not have the necessary authorization to access the data, or your CRM and marketing automation tools provide only a partial view of the data that you actually want.
What if you could re-architect your tools, teams, and customer engagement around
one true storehouse of customer records?
ZEPIC does exactly that! It helps you redefine your approach, placing your customers at the core of your marketing efforts, both technologically and strategically.
Why choose ZEPIC?
ZEPIC is a truly unified customer platform that revolutionizes the customer experience technology landscape. It is built on a bedrock of detailed customer profiles and gives you a complete picture of your customer’s journey, from initial engagement to steadfast loyalty.
With ZEPIC, users have the flexibility to mold their customer and business data to fit their unique needs, enabling them to create hyper-personalized, delightful customer experiences in real time.
Dive deep and engage effectively with your customers like never before.
The OS for building tightly integrated teams
Better, faster, & easier Martech
Connect, customize & extend with ease
Built for customer teams
Transparent & flexible pricing
Privacy & security
Micro segments, macro impact
ZEPIC turns mass outreach into laser-focused campaigns. Build micro-segments, apply advanced filters, and leverage real-time data refresh to reach the right audience at the right time. With ZEPIC, every message resonates, driving personalized engagement
Be everywhere. Personalize everything.
ZEPIC helps you reach customers via Email, WhatsApp, and more. Tailor messages to their preferences and turn every interaction into a conversion. Use data from your tech stack to build workflows and run automated campaigns through the customer lifecycle.
Turn WhatsApp replies into revenue opportunities
Turn campaign responses and customer queries into WhatsApp conversations. Manage customers interactions, personalize with Zenie AI, and focus on high-intent leads to drive conversions—all from one customer engagement platform.
Actionable insights at a glance
Our real-time dashboards spotlight key performance metrics, from engagement to conversions. Flow reports deliver live intel on your automated journeys. Slice through data noise and optimize your campaigns, all on the fly.