In this second episode in a three-part series, we explore how Microsoft’s 10 new AI autonomous agents, as part of Dynamics 365, are reshaping the landscape of enterprise operations and in key areas, from prioritizing sales leads, to supply chain coordination. And they cover such obvious ground, in ways that respond to Microsoft’ customers’ asks, that they are likely challenging what a lot of smaller companies are trying to do. Matt and Sam discuss the competitive edge Microsoft has with access to data, third-party integrations, and rapid development capabilities.

Discover how AI agents are automating key business functions like sales qualification, supply chain management, customer service, and more. We also delve into the implications of natural language processing and large language models (LLMs) on the automation industry, including their rivalry with RPA vendors like UiPath and Blue Prism.

Key topics include:
Microsoft’s strategy to dominate the agent market
The impact on incumbent automation players and startups
How AI is transforming enterprise workflows from sales to field service

Don’t miss this deep dive into the evolving AI ecosystem! Like, subscribe, and share your thoughts in the comments. What do you think about AI agents redefining business operations?


00:00 Intro
00:40 New Era Redefining Startups vs Big Companies
02:00 Microsoft has seen patterns
03:00 Overview of the 10 pre-built Agents
04:38 Supply Chain Agent
06:10 Sales Agent / CRM
06:40 Fabric data
07:20 Time and Expense Agent
09:15 Not the "sexy" agents we thought
10:50 Targeting RPA features
12:30 They won't be the only ones